EMS

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Strikes: Managing Reasons and Escalation Threshold

Required role: Administrator


Managing Strike Reasons

The reasons teachers pick from when issuing a strike are configurable under Convivencia → Configuration → Strike reasons.


Configuring the Escalation Threshold

Under Settings → EMS Management → “Strikes Settings”, set how many accumulated strikes trigger an escalation email to the coexistence coordinator — the coordinator is notified again every time the count reaches a further multiple of this number (e.g. with the default of 3: at 3, 6, 9 strikes…).


Assigning the Coexistence Role

Coexistence coordinators are assigned like any other role, under Community → Configuration → Teachers → Roles, by adding an employee to the “Coexistence coordinator” role. Unlike most coordination roles, this one is not limited to a single person — assign one per Head of Studies / Deputy Head of Studies branch as needed, since escalation emails are routed to whichever coordinator shares the issuing teacher’s branch. See the Teacher Roles and Permission Levels manual for the general role-assignment workflow.


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