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Deciding on Attendance Correction Requests

Teachers can request a correction to a check-in/check-out time on their own attendance record. This page explains how to decide on the requests routed to you, and how to submit a request on behalf of someone else. See the Teachers manual for how a request is made in the first place.

Required role: Head of Studies, Deputy Head of Studies, Director or Administrator

Creating a Request on Someone Else’s Behalf

Unlike a Teacher, who can only request a correction for their own attendance, you can do it for any employee:

  1. Open that employee’s attendance record (e.g. from Employee Attendances → Attendance → Overview, or from their profile).
  2. Click Request Correction in the header — the same button and form a teacher would use for their own record.
  3. Fill in the requested check-in/check-out time and the reason, then Save.

The request goes through the same review process as any other — including, if you’re not the one who’ll decide on it, being routed to whoever should.

Deciding on a Request

If a request has been routed to you (you’ll see it as an Activity to-do, and it will appear in Employee Attendances → Attendance → Correction Requests):

  1. Open the request — either from the activity, from Employee Attendances → Attendance → Correction Requests, or from the Corrections button on the attendance record itself.

    The list defaults to showing only Pending requests, so you’re not wading through already-decided ones. Remove the Pending filter (or switch to the Accepted/Rejected filter) to see the rest.

    Correction requests list, with the requested check-in/check-out and its status

  2. Review the original time against the requested one, and the reason given.

    A request showing only a requested check-in, with no check-out, is expected when the teacher was still clocked in and still within their working hours at the time they asked for the correction — it’s not an incomplete request.

  3. Click Accept to apply the correction to the attendance record, or Reject to leave it unchanged (or restore it, if you’re reversing a previous acceptance). You can optionally leave a note for the teacher.
  4. The teacher who made the request is notified of your decision automatically.

Made a mistake? Accept and Reject stay available after a decision, so you can change your mind at any time — clicking the other button reverses the previous decision.

Any Head of Studies, Deputy Head of Studies, Director or Administrator can decide on any pending request — this is not restricted to “your own” teachers in the current version.

← Back to Head of Studies manuals

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